Melbet KYC & AML Policy

KYC (Know Your Customer) and AML/CTF (Anti-Money Laundering and Counter-Terrorism Financing) obligations govern how gaming services operate in India. Melbet applies identity check and ID verification, transaction monitoring, and other security measures to meet regulatory requirements, support transparency, and protect user safety.

Purpose of KYC & AML

The platform applies KYC and AML controls to verify identity, prevent fraud, and deter financial crime under Indian law and guidance. These measures also strengthen account protection and responsible gaming.

  • Fair play across all betting and gaming services
  • User safety through robust security measures and identity check
  • Transparency in account activity and document submission
  • Compliance with regulatory requirements under PMLA and related rules
  • Protection of funds and prevention of misuse
  • Clear reporting obligations where required by competent authorities

KYC Requirements

Every new user must complete ID verification to confirm the account holder’s identity. Document submission may be requested again during the account lifecycle based on risk and regulatory requirements.

  • Government-issued photo identification
  • Proof of residential address
  • Confirmation of payment-method ownership by the account holder
  • Additional documents where risk reviews or law require further verification

AML Measures

The platform implements controls designed to prevent money laundering, terrorism financing, and other illegal activity. Measures follow a risk-based approach aligned to Indian regulatory expectations, including the Prevention of Money Laundering Act and FIU-IND guidance.

  • Transaction monitoring and activity review for suspicious activity
  • Automated detection rules and case escalation workflows
  • Enhanced due diligence for high-risk profiles, events, or jurisdictions
  • Reviews of large, unusual, or complex transfers
  • Risk scoring and periodic reassessment of user risk
  • Sanctions and Politically Exposed Person (PEP) screening against relevant lists
  • Reporting to FIU-IND and other authorities when required by law, including record-keeping to support reporting obligations

Prohibited Activities

Certain behaviours are restricted to uphold KYC and AML standards and to protect the platform and users. Any suspected breach may lead to further checks or enforcement.

  • Creating or using multiple accounts (multi-accounting)
  • Submitting forged, altered, or stolen documents
  • Attempting to launder proceeds or disguise the source of funds
  • Manipulating systems, games, or transaction flows
  • Sharing, selling, or transferring account access
  • Using payment instruments or wallets not owned by the account holder
  • Misrepresenting identity or acting on behalf of another person

Consequences of Non-Compliance

Violations of KYC and AML rules, or failure to cooperate with checks, trigger enforcement action consistent with legal obligations.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

User Responsibilities

Users must provide accurate and up-to-date personal data and complete verification within requested timelines. Additional documents must be supplied promptly when requested for ongoing identity check or risk reviews. Only payment methods owned and controlled by the account holder may be used. Suspicious activity should be reported to customer support without delay. Responsible gaming practices are expected at all times alongside adherence to KYC and AML controls.

Fair Play and Transparency

Melbet maintains fair play and transparency to protect users and preserve a safe environment. Controls are designed to ensure equal access while addressing suspicious activity in line with Indian regulatory requirements.

  • Adherence to KYC and AML standards and internal policies
  • Confidentiality and protection of personal data
  • Ongoing monitoring and investigation of suspicious activity
  • Prevention of manipulation, collusion, and other unfair behaviour
  • User support on safety matters and verification steps
  • Shared responsibility between the platform and users
  • Equal conditions and consistent rules for all users

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