KYC and AML procedures verify identity, reduce fraud, and deter financial crime on the platform. These security measures also help meet regulatory requirements in Bangladesh.

• Fair play and equal conditions for all users
• User safety and robust account protection
• Transparency in identity check and document submission
• Compliance with regulatory requirements and reporting obligations

Every new account holder must complete ID verification before full access to services. Document submission may also be requested later when risk factors change.

• Government-issued photo identification
• Proof of residential address
• Confirmation of ownership of the chosen payment method
• Face match or liveness check when required

Melbet implements AML controls to prevent money laundering, terrorist financing, and other illegal activity under the Money Laundering Prevention Act 2012 and the Anti-Terrorism Act 2009, guided by the Bangladesh Financial Intelligence Unit. These security measures include ongoing transaction monitoring and timely reporting obligations where required by law.

• Real-time and retrospective transaction monitoring and activity review
• Automated detection rules and alerts for suspicious activity
• Enhanced due diligence for high-risk profiles, events, or jurisdictions
• Manual review of large or unusual transfers and payout requests
• Risk scoring and periodic reassessment across the user lifecycle
• Screening against applicable sanctions lists and identification of PEPs
• Filing of suspicious transaction or activity reports to competent authorities when legally required

To support the KYC and AML framework, the platform restricts behaviours that threaten integrity and compliance. Breaches may result in action under this policy.

• Opening or operating multiple accounts for one person
• Using forged, altered, or stolen documents
• Any attempt to launder funds or conceal source of funds
• Manipulating systems, odds, bonuses, or payment flows
• Sharing, renting, or selling account access
• Using third-party cards, wallets, or bank accounts
• Impersonation or any identity misrepresentation

Failure to follow KYC or AML rules triggers enforcement based on risk and law. Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate and up-to-date personal data and complete identity check within the requested timeframe. Additional document submission must be provided promptly when asked. Only payment methods owned and controlled by the account holder may be used. Any suspicious activity, security concerns, or errors should be reported to customer support without delay to help maintain account protection and responsible gaming.

The platform promotes fair play and transparency to protect users and maintain a safe environment. Policies are applied consistently to users in Bangladesh.

• Adherence to KYC and AML standards and local regulatory requirements
• Confidential handling and protection of personal data
• Continuous monitoring and review for suspicious activity
• Prevention of manipulation, collusion, and other unfair behaviour
• User support on safety, account protection, and responsible gaming, including guidance on reporting obligations
• Shared responsibility between the platform and each account holder
• Equal conditions and impartial rules for all participants