Responsible Gaming
Gambling should be safe, controlled, and enjoyable. Melbet promotes responsible play for all India players. You get practical tools to set limits, take time-outs, and self-exclude when needed. Our policy focuses on your safety, privacy, and informed choices. Learn how to manage risk, protect your balance, and use support when you need help.
Basic Principles of Responsible Gaming
Gambling always carries a risk of financial loss. Control how you play to protect your money and wellbeing. Melbet provides useful tools so you can play responsibly.
- Treat betting as entertainment, not a way to earn income.
- Set a budget you can afford to lose. Never borrow to gamble.
- Choose limits before you start: deposit, loss, wager, and time limits.
- Enable reality check reminders and session limits to track playing time.
- Take regular breaks and balance playing time with other activities.
- Do not chase losses or try to recover quickly.
- Keep funds for bills and savings separate from gambling.
- Review your account history and set alerts for spending changes.
- Opt out of marketing if it triggers you to play more.
- Stop early if you feel stressed. Seek help when needed.
How to Recognize Betting Addiction?
Problem gambling can develop quietly. Warning signs need attention because addiction is a serious condition.
- Preoccupation with betting and frequent urges to play.
- Increasing stakes to feel the same excitement.
- Hiding or lying about gambling or losses.
- Chasing losses or using risky bets to recover.
- Missing work, studies, or family duties due to play.
- Irritability, anxiety, or low mood when not gambling.
- Using credit cards or loans to keep gambling.
- Repeated failed attempts to cut down or stop.
- Selling belongings or missing payments after losses.
- Neglecting sleep, health, or hobbies to keep playing.
Melbet encourages you to act early and seek support if these signs appear.
How to Deal with Betting Addiction?
Combating betting addiction needs structure and support. Use these practical steps and in-product tools to regain control.
- Set or lower deposit, loss, and wager limits in your account.
- Enable reality checks and session limits to control time spent playing.
- Take a time-out for at least 24 hours, 7 days, or longer.
- Apply self-exclusion for a fixed period if needed.
- Remove saved payment methods and ask your bank to block gambling spends.
- Opt out of marketing notifications and promotional messages.
- Complete a self-assessment and speak to a counsellor.
- Share your plan with a trusted family member for support.
- Install website and app blocking software on your devices.
- Contact Melbet Support to put tailored restrictions in place.
Resources for Getting Help
Support for gambling harm and related stress is available in India. Use trained professionals and peer groups along with in-account tools.
- Tele-MANAS, Government of India National Mental Health Helpline: Phone 14416 or 1-800-891-4416 | Web https://telemanas.mohfw.gov.in/
- NIMHANS Centre for Addiction Medicine: https://nimhans.ac.in/department/centre-for-addiction-medicine/
- iCall by TISS, counselling in multiple languages: https://icallhelpline.org/ | +91 9152987821 | [email protected]
- AASRA, 24×7 suicide prevention helpline: http://www.aasra.info/ | +91 9820466726
- Gambling Therapy, global online support and live chat: https://www.gamblingtherapy.org/
- Gamblers Anonymous, peer support meetings and resources: https://www.gamblersanonymous.org/ga/
Customer Support
If gambling is affecting your wellbeing, contact support for help. Melbet can assist you to apply controls and discuss options.
- Live chat on the website or in the mobile app, 24×7.
- Email via the Help Centre contact form in your account.
- Create a support ticket from your account dashboard.
- In-app messages under My Account.
- Request limits, time-outs, or self-exclusion in Account settings.
- Use verified social media handles listed in the site footer.
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